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Fire Alarm Service Technician - Military Veterans

at Johnson Controls, Inc.

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed . We are committed to make a difference.

What we offer:

  • Competitive Starting Pay
  • Paid Training
  • Tuition reimbursement
  • Global Advancement Opportunities
  • Company Vehicle (as applicable)
  • Referral Bonuses
  • Comprehensive Benefits
  • Medical/Dental/Vision insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • 401(k) savings plan with company match
  • Short-Term and Long-Term Disability
  • Employee Assistance Program
  • Wellness Program
  • And More !

What you will do

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Responsible to contact customer representative and ascertain equipment/systems problems. Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.

How you will do it

  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment
  • Service, troubleshoot and install many different manufacturers' Fire & Life Safety systems including SimplexGrinnell
  • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals
  • Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction
  • Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers
  • Obtain customer signature upon completed service call assignment
  • Participate in a scheduled On-call rotation
  • Help to train or mentor others on the service team
  • Perform other duties as assigned

What we look for

Required

  • 3+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems
  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals
  • Knowledge of test equipment, multi-meter, digital analyser , and commissioning devices
  • High School Diploma or equivalent
  • Ability to follow verbal and written instructions
  • C apable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
  • Ability to work flexible hours including weekends to meet customer requirements
  • Demonstrate a high level of customer service
  • Maintain truck inventory to ensure timely response to customer needs
  • Ability to adhere to, implement, and always follow safety guidelines and procedures
  • Strong organizational skills, positive attitude, and an ability to learn quickly
  • Possess a valid driver's license and driving record that meets company requirements
  • Able to pass a pre-employment background and drug test

Preferred

  • NICET Level II certification

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law . If you are an individual with a disability and you require an accommodation during the application process, please visit here .

Richmond, VA

Johnson Controls, Inc.

A GLOBAL LEADER

Johnson Controls -

The future is being built today, and Johnson Controls is making that future more productive, more secure and more sustainable. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. At its core, that promise is about delivering innovation that make people’s lives – and the world – better.

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.

Explore our site to learn how our innovative solutions are driving the future of urban efficiency.

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