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Parts Representative - Military Veterans

at John Deere

Job Description


Job Responsibilities/Duties

  • Makes sure customers are greeted upon arrival to the department and over the phone, using their name as appropriate, waiting on them promptly, and always thanking them for their business.
  • Asks appropriate questions to determine the best solution to the customers' parts need. Uses all available resources to find the best solution.
  • Works to build a solid business relationship with customers and be a resource for questions.
  • Communicates marketing programs to customers, promoting the R&S value.
  • Assists Technicians and other Service personnel in retrieving parts, recognizing that shop orders are equally important to the profitability of the Parts department.
  • Retrieves parts from inventory, transfers in from another store, or orders as needed.
  • Generates an invoice, accepts payment and accurately processes the transaction.
  • Coordinates shipments incoming and outbound from the dealership.
  • Goes through parts orders as they arrive and puts them away or matches them with orders.
  • Contacts customers and notifies them when orders are in.
  • Faces, stocks and dusts merchandise on the showroom floor on a daily basis to ensure eye-catching displays.
  • Creates seasonal merchandising displays to promote sales.
  • Shares in the responsibility of after-hours calls with other parts department staff.
  • Refers leads on other sales opportunities to R&S staff as appropriate.
  • Maintains a clean, neat and safe parts area, observing safety guidelines at all times.
  • Assists in maintaining an accurate inventory of all parts on hand, participates in annual physical inventory process as requested.
  • Stays up-to-date on equipment and market trends through attending training, product bulletins and other resources.
  • Denmark, WI

    John Deere

    We at John Deere are passionate about finding a way to give back to those who have served our Country.  Working for a John Deere dealership or factory is bigger than just a job.  It's growth in oneself, on a path to achieving all you hoped to accomplish. It's pride in your community, from the first customer you serve to supporting the community.  It's knowing that what you do helps to feed, clothe, and shelter the world. It all starts with you. Starting here. Starting now!

    Interested in joining the industry's best?  At John Deere, veterans will find: 

    •  A higher sense of purpose – helping those the farmers and infra-structure workers that feed and shelter the world 

    •  A team-based environment focused on supporting the customer

    •  A never-ending desire for continuous improvement - We are looking for leaders, change agents, different perspectives 

    •  Market leading pay and benefits

    John Deere actively welcomes transitioning active duty service members to participate in internship opportunities at our dealership and factory locations across the United States.   Timing of the internship is mutually agreed upon between the service member, her/his commander.  Potential opportunities include:

    •  Dealer technicians – Nationwide opportunities

    •  Factory production roles at 16 major facilities– assembly, welders, machinists, skilled trades

    •  Support roles – IT, supply chain, logistics, engineering, human resources

    How to apply:

    Check out our open opportunities to the right for more information and to apply.

    Once you click ‘Apply Now’, John Deere will receive a notification with your information.  In order to be considered for next steps, please make sure you have an updated resume uploaded to your RecruitMilitary profile.  Once John Deere reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

    Discuss Your Career Options with a Veteran at John Deere Today!

    All interested service members and veterans can learn more and fill out a contact card at  We will connect you with a John Deere veteran to discuss all potential options/matches.  

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