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Patient Care Associate II - Clinical Translational Research Unit (CTRU) | Washington University in St. Louis - Military Veterans

at Herc - South Midwest

Scheduled Hours 40 Position Summary Prepares and maintains exam rooms, prepares charts, obtains records/information; assists with patient flow and ensures effective delivery of patient care and service for the clinical office. Job Description Primary Duties & Responsibilities Patient Care Interacts directly with patients in clinic setting and completes routine tasks that may include obtaining vital signs, phlebotomy, completion of tests, and verification of medications. Communication and Documentation Directs the patients flow assisting with various procedures/treatments, and completes various documentation including requisitions. Routes phone messages, patient questions to the appropriate personnel. Assists with care coordination performing tasks such as calling patients with test results, scheduling, assisting with return calls and admissions; monitors new and returning patient contacts. Completes various paperwork. Answers basic questions regarding treatments, diagnosis and/or procedures. Equipment and Supplies Monitors supply inventory, ensures adequate supplies on hand, equipment, or garments are available and that all meets required compliance standards. Cleans and stocks exam rooms and sterilizes equipment. Maintains required HIPAA compliance, skills/competencies, and participates in in-services, staff programs, continuing education, and cross training programs according to established standards and Washington University policies. Complies with OSHA, state and federal regulatory sources/standards. Participates in quality improvement activities to ensure appropriate clinical outcomes. Preferred Qualifications Some healthcare training or coursework. Three years of related experience. Demonstrated effective written, verbal, and interpersonal communication skills to interact with physicians, healthcare providers/workers, patients and those that accompany patients as well as support staff. Working knowledge of anatomy and physiology, fundamentals of medical terminology, and experience/knowledge working with electronic medical records. Required Qualifications High school diploma or equivalent high school certification plus a minimum of one year of related work experience. REQUIRED LICENSURE/CERTIFICATION/REGISTRATION: Basic Life Support certification within 30 days of hire. (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements.). Grade C05-H Salary Range $16.08 - $23.01 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Accommodation If you are unable to use our online application system and would like an accommodation, please email   or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: EEO/AA Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universitys policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Diversity Statement Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

St Louis, MO

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