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Service Technician AG / Diesel Mechanic - Military Veterans

at John Deere

Job Description


Service, repair, recondition and assemble customer and dealership equipment, new and used. Maintain and operate shop equipment and tools, performing quality work, as quickly and profitably as possible. Majority of work is done in the shop, but some field travel may be required.

Essential Functions:

  • Accepts repair orders as assigned by the Service Manager, Service Writer or assigned person.
  • Diagnose problems and determine what repairs are needed. Coordinate with Service office staff in communicating necessary repairs to customer and obtaining approvals.
  • Repair, service, recondition or assemble equipment as approved by the customer/ Service Manager.
  • Obtains necessary parts working cooperatively with Parts Department staff. Notifies Service Manager when parts orders need to be expedited.
  • Completed service inspections on equipment, making recommendations on repairs needed.
  • Works to control come-backs, giving them special attention so as not to happen again.
  • Promotes marketing programs to customers in an effort to drive sales.
  • Participates in after-hours program, carrying the pager for a week at a time. Responds to after-hours calls in a timely. professional manner. Seeks assistance for technical matters which may be unfamiliar,
  • Communicated with customers in a positive, professional manner demonstrating patience in explaining repairs. Thanks customers for the work.
  • Notifies Service Manager of safety issues and/or accidents immediately.
  • Accurately documents time and work performed on forms provided in a legible and complete manner.
  • Conducts work in a safe manner, wearing safety glasses & steel toed shoes and following other company safety guidelines.
  • Attends meetings, training sessions, and other company events and participates in a positive, professional manner.
  • Stays up-to-date on technical changes, product developments, manufacturer releases, etc. Attends training as required.
  • Pound, WI

    John Deere

    We at John Deere are passionate about finding a way to give back to those who have served our Country.  Working for a John Deere dealership or factory is bigger than just a job.  It's growth in oneself, on a path to achieving all you hoped to accomplish. It's pride in your community, from the first customer you serve to supporting the community.  It's knowing that what you do helps to feed, clothe, and shelter the world. It all starts with you. Starting here. Starting now!

    Interested in joining the industry's best?  At John Deere, veterans will find: 

    •  A higher sense of purpose – helping those the farmers and infra-structure workers that feed and shelter the world 

    •  A team-based environment focused on supporting the customer

    •  A never-ending desire for continuous improvement - We are looking for leaders, change agents, different perspectives 

    •  Market leading pay and benefits

    John Deere actively welcomes transitioning active duty service members to participate in internship opportunities at our dealership and factory locations across the United States.   Timing of the internship is mutually agreed upon between the service member, her/his commander.  Potential opportunities include:

    •  Dealer technicians – Nationwide opportunities

    •  Factory production roles at 16 major facilities– assembly, welders, machinists, skilled trades

    •  Support roles – IT, supply chain, logistics, engineering, human resources

    How to apply:

    Check out our open opportunities to the right for more information and to apply.

    Once you click ‘Apply Now’, John Deere will receive a notification with your information.  In order to be considered for next steps, please make sure you have an updated resume uploaded to your RecruitMilitary profile.  Once John Deere reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

    Discuss Your Career Options with a Veteran at John Deere Today!

    All interested service members and veterans can learn more and fill out a contact card at  We will connect you with a John Deere veteran to discuss all potential options/matches.  

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