Customer Service Agent - Military Veterans
at General Dynamics
Responsibilities for this Position
Location: Riyadh, SA
Flexible Work Arrangement: Onsite
Career Level: Professional
Requisition Id: 3341
Position Summary
Primarily responsible for providing excellent professional services to customer by utilizing excellent, in-depth knowledge of company services
Main Responsibilities
- Plan and prepare the required services for each flight.
- Prepare and distribute each flight manifest to Government Agencies and the crew.
- Inspect the cleaning process (Lounge - Terminal - VIP and Crew vehicles-Reception Area ) on an hourly basis
- Follow the proper procedures for workflow communication with related departments.
- Provide a high level of hospitality for/to the aircraft at Private Aviation and Royal Terminal to JASA customers.
- Follow up Immigration procedures with regard to passenger passport and crew visa.
- Closely watch and assist ramp services to deliver the luggage to concerned aircraft.
- Follow up transportation process with Operations.
- Provide crew assistance at in any other terminal.
- Follow up and assist crew entry permission and transport to/from the aircraft
- Follow and assist ambulance entry permission to the ramp and VIP/ cars permission.
Minimum Requirements
- High school certificate with 5 years experience C.S.
- Bachelor's certificate with 2 years in C.S.
- Good general appearance and medical fitness
- equivalent English minimum level 3
- Driving License
- Computer (e-mail, MS Office)
- Communicate Tools ( Telephone - Radio )
- Car driving
Physical Demands
Physical demands: while performing the duties of this job, the employee is occasionally required to walk; sit; handle, or feel objects, tools, or controls; reach with hands and arm; balance; stoop; talk or hear. The employee must occasionally lift and/or up to 15 Kg. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
Work Environment
Work environment: while performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individual's race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (EEO status). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement.
PI256080030
Riyadh, Riyadh Province
General Dynamics is a global aerospace and defense company.
Our portfolio spans the realm of the world's most technologically advanced business jets, wheeled combat vehicles, command and control systems and nuclear submarines. We offer these through our five business groups: Aerospace, Combat Systems, Information Technology, Mission Systems and Marine Systems.
General Dynamics employs thousands of people across the globe, with locations in more than 45 countries. We rely on the skills of our employees and their knowledge of customer requirements to deliver best-in-class products and services.
Who We Are Looking For
General Dynamics is seeking military veterans and military spouses across the country who bring a deeply rooted skillset that includes team-oriented approaches to problem-solving, demonstrations of leadership and an overall commitment to the mission of the organization. We recognize the knowledge and skills gained during your military experience are invaluable to the success of a team. We’re proud of the thousands of veterans and military professionals who have chosen to apply their leadership, teamwork and problem-solving skills to a career at General Dynamics and to continue supporting the mission of those serving today.
Should I Apply?
At General Dynamics, our employees are the heart of our company. We rely on their dedication to excellence and their intimate knowledge of customer requirements to meet the needs of customers around the globe, day in and day out. Our employees' unique blend of skill, innovation and agility drives our continued success, and we take our responsibility to them seriously. If you are a military veteran or military spouse ready to advance your career, view our available career opportunities to the right for more information and to apply today!
What Happens After I Apply?
Once you click ‘Apply Now’ on a General Dynamics posting, you will be re-directed to fill out an application on General Dynamics career page. In order to be considered for next steps, please complete the application on General Dynamics career page and make sure you have an updated resume uploaded to your RecruitMilitary profile. Once General Dynamics reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.
How to Win An Interview
1. Review the job description for the specific position you are applying for.
2. Review the company website. Know their mission and values. What do they do? What are their products?
3. Prepare a few questions to ask on your interview.
4. Prepare to discuss your military or civilian background and how it relates to the position.
5. Check out the RecruitMilitary Resources tab for resume guidance, interview prep and more!